The Consumer Risk Limited business model allows product suppliers and public agencies to obtain only as much (or as little) input from outside experts as is needed to help the in-house staff deal with a particular problem arsing at a particular time. We respond to your problems and needs by suggesting the most appropriate expert to contact for an exploratory discussion. If they are suitable you can then engage that person at an hourly or daily rate. For projects needing more resources we may put together a small team, a work plan and a quoted a price for delivering a report, a training session or a design solution - as required.
The people who know most about the safety of a product should be those working in its supply chain (in design manufacture, import, commercial procurement or retail quality control). Independent consultants are no substitute for an in-house executuve who beomes the expert on every aspect of safety of a product by keeping up with relevant legislation, standards, sector developments and customer complaints - as well as quality monitoring and risk assessment of new designs.
However, there will be occassions when the in-hous e all-rounder needs the support of a second opinion, or advice based on broader experience of the hazards that products (or their users) can pose, the design of instructions and warnings, the interpretation of standards, application of the laws on product liability, dealing with trading standards or deciding when it is necessary to withdraw or recall products found to have safety defects.
